WHY ISO PROGRAMS IMPROVE ORGANIZATIONAL PERFORMANCE MANAGEMENT
Research shows that eight out of every 10 businesses fail due to poor leadership, communication and product differentiation. Only the best organizations will overcome issues like rising costs, selective customers, sluggish economies, challenging markets and aggressive competitors. An ISO certification is one of the best long-term investments a company can make for their future stability and profitability.
Enhanced Credibility and Reputation
Almost all B2B partners want to do business with companies that are ISO certified because it verifies they maintain higher standards. ISO certification reduces the need for lengthy debates and investigations to determine if the target company understands the principles of quality, communication, process improvements and management oversight. Similarly, ISO certifications build trust and inspire confidence in customers and the public.
Companies that maintain a loyal customer base will be more sustainable and successful. An ISO certification is a full-time commitment, but is a powerful tool for industries that have to deal with watchful critics, such as energy, manufacturing, agriculture and engineering companies. The best marketing and public relations weapon for a lumber production or a natural gas company is an ISO 14001:2015 Environmental Management Systems (EMS) certification.
A Commitment to Environmental Sustainability
The ISO 14001:2015 refers to the prestigious Environmental Management System (EMS) that provides a comprehensive framework for planning, implementing and improving eco-friendly policies and practices. An EMS program may be applied to any type of organization, regardless of their specific sector because the ultimate goal is to enhance environmental performance and corporate responsibility. EMS thinking can be integrated into all levels of stewardship, from manual labor employees to top executives.
EMS programs help management to monitor the company’s interactions with the environment, exceed mandatory compliance obligations and resolve risks from various sources. The 14001:2015 program identifies environmental aspects (anything that interacts with the surroundings) in order to minimize negative impacts and maximize position outcomes. The ISO 14001:2015 is the second most popular standard after the ISO 9001:2015 Quality Management System program.
Better Product Quality
The continual sale of any product comes down to quality, durability, performance and customer satisfaction. The ISO 9001:2015 depends on proactive participation from leadership who are tasked with continually improving operations, quality control, effective communication and production planning activities. The QMS program is the universal standard around the world for a superior level of quality and product safety. This is especially important for global companies who have B2B clients in unfamiliar countries.
The ISO 9001:2015 program requires leadership involvement, quality objectives, evolving policies and specific requirements. Standard Qualify Procedures (SQP) are detailed job descriptions that outline what task will be done, who will be responsible, when it will be completed and how the results will be evaluated. QMS, along with EMS programs, are the best investments for legal compliance and protection. The American Society for Quality (ASQ), which is a global leader in quality control activities, endorses ISO 9001 programs here.
ISO Tools
ISO programs assist employees and management to develop new skills, proactive attitudes and problem solving tools. For example, hazard identification and risk management are important to both the EMS and QMS programs. Staff are actively encouraged and empowered to adopt risk-based thinking in order to uncover previously hidden or avoided problems. Some companies punish employees who report serious quality issues that could impact safety, but ISO programs actually reprimand shareholders and require them to resolve nonconformities through corrective action plans.
Regular external audits through internationally recognized certifying bodies means that organizations must maintain impeccable documentation and high standards. To illustrate, the ISO 9001 requires organizations to create and use daily quality control check sheets that are completed throughout the day. This usually involves a supervisor or team leader randomly checking, testing or measuring a group of products every year.
The most scientific way to increase product excellence and production values is to aggregately analyse quality control data through statistical process control tools and spreadsheets. ISO program credentials are maintained through global certifying organizations that provide audits, support and direction.
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